PRIVACY POLICY

For the purposes of the following information in respect of your privacy, "we / us / our" means Sky.

We are committed to protecting your privacy in relation to the website. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

You can visit the website without disclosing any personally identifiable information about yourself.

By using the website or submitting information to us through or in connection with this website, you signify your consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy;

THE INFORMATION WE COLLECT AND HOW WE USE IT

We will use, store or otherwise process any personal information that relates to and identifies you, including but not limited to your name, employee number, date of birth, e-mail address, telephone number, and any other information collected on registration and through surveys to the extent reasonably necessary to provide the services that are available through our website to you by us. Your information may be processed for the purpose of:

• Dealing with your inquiries and requests;
• Providing and personalising our services;
• Compiling your profile;
• Maintaining information as a reference tool or general resource.

We also gather this information and statistics for the purposes of monitoring website usage and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify you.

If you choose to post messages in our forum or other message areas, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide user support and troubleshoot problems as permitted by law.

Alternatively, you may ask us to provide you with information about our services or services offered jointly with or on behalf of other organisations by sending us an e-mail at skyfest@bskyb.com or writing to us at the address below.

If you stop using the website or your permission to use the website is terminated, we may continue to use and disclose your personal information in accordance with this Privacy Policy (as amended from time to time) and as permitted by law. However, if you wish us to stop e-mailing you with information in connection with the website, please contact us.

INFORMATION SECURITY

The Internet is not a secure medium. However, we have put in place various security procedures as set out in this policy. The restricted areas of the website are protected by your employee number and password, which you should never divulge to anyone else.

Please be aware that communications over the Internet, such as emails/webmails are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered — this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

We believe that we have appropriate policies, rules and technical measures to protect the personal data that we have under our control (having regard to the type and amount of that data) from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction or accidental loss.

All of our employees and data processors that have access to, and are associated with, the processing of your personal information are obliged to respect the confidentiality of our visitors’ information.

TO WHOM WILL YOUR INFORMATION BE DISCLOSED?

We may disclose your information to the following for processing for the purposes set out in this Privacy Policy:

• Our employees;
• Our affiliates;
• Successors in title to our organisation;
• Third party consultants, contractors or other service providers who may access your personal information when providing services (including but not limited to IT support services) to us;
• Third parties that we use to provider services via the website, for example, those business partners which provide volunteering opportunities or CAF which administers the match-funding benefits.
• Government bodies and law enforcement agencies and in response to other legal and regulatory requests; and
• Auditors or contractors or other advisers auditing, assisting with or advising on any of our business purposes, in any jurisdiction where we operate.

Some of the persons / entities may not be based in the country in which you live, or where we have our principal place of business, and so may not be subject to the same legal or regulatory controls and protections in respect of the processing of personal data as those which you, and we, are subject to.

YOUR RIGHTS IN RELATION TO YOUR INFORMATION

You can write to us at any time to obtain a copy of your information and to have any inaccuracies corrected. Where appropriate, you may have your personal information erased, rectified, amended or completed. Please write to Skyfest, BSkyB, NHC4, 1st Floor, Harlequin Avenue, Isleworth, TW7 5QD. Please quote your name and address. We should be grateful if you would also provide brief details of the information of which you would like a copy or which you would like to be corrected (this helps us to more readily locate your data).

We will require proof of your identity before providing you with details of any personal information we may hold about you. We will charge £10 to cover the administration costs involved in providing you with a copy of your information.

COOKIES

Pieces of information transferred to your computer's hard disk from a website are known as cookies. They allow our website to store information about your browsing patterns, making the website more useful to you. Many major sites use cookies: in fact, they are commonly used throughout the Internet to offer personalised services. Most browsers are automatically set to accept cookies. Each time you use our website, the cookie is accessed. This way, we can track the features you use and the pages and content that you view on the website to help personalise your experience. If you choose, the use of a cookie also lets you automatically login to the website so that you do not have to re-enter your username and/or password each time you visit.

You may disable cookie support on your browser but be aware that by doing so, you will lose certain features that require a cookie to work properly. We may use the information collected by the cookie to provide us with various statistics without identifying any individual.

Please contact us at skyfest@bskyb.com if you require information about disabling any cookies on the website.

Our system will issue what is known as a "persistent" cookie to your computer. A "persistent" cookie remembers your computer and, by doing so, allows us to identify specific information about your visits to the site. If you block the use of cookies, you may not be able to use some of the features on the CAF website.

USE OF YOUR PERSONAL INFORMATION SUBMITTED TO OTHER WEBSITES

We are not responsible for the privacy policies and practices of other websites even if you accessed the third party website using links from our website.

We recommend that you check the policy of each website you visit and contact the owner or operator of such website if you have concerns or questions.

FURTHER INFORMATION

For further information from us on data protection and privacy or any requests concerning your personal information, please write to us at Skyfest, BSkyB, NHC4, 1st Floor, Harlequin Avenue, Isleworth, TW7 5QD or email us at skyfest@bskyb.com;